Scope:

This refund policy applies to Prenel Design Services in the UAE and Prenel Business Solutions LLC in Oman. Both entities offer a range of digitalization, management, and design services.

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Refund Policy:

Prenel typically does not offer refunds for services rendered. However, under exceptional circumstances where services have not been provided, refunds may be considered on a case-by-case basis.

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Contact for Clarifications:

For any queries or clarification regarding our refund policy, please reach out to us at hello@prenel.com. We are committed to addressing your concerns promptly and effectively.

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Thank you for choosing Prenel.